Blank or Gray Screen

If you are unable to view a class because the video is missing or replaced with a gray screen, your adobe flash is outdated or not installed. Please download and install the application HERE.

Desktop Computers & Laptops

Is your browser and flash player plugin updated? Check HERE

Chrome users- check HERE on how to enable flash. Make sure Chrome is updated by pasting this in your browser address bar: chrome://help

Safari Users- the latest version of Safari has a few changes and requires some simple configuration. Click HERE for instructions


Mobile Devices/Phones & Tables

You will need a flash browser app to view our classes. Here are a few we recommend:




These are 3rd party apps, so we recommend you download the free version first and make sure it works properly with your device.

If you are still having problems please submit a support ticket or call 801-269-8889


If this doesn't solve your problem, you can find solutions HERE

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